MISSISSAUGA and VANCOUVER – Walmart Canada and Telus Health today announced a strategic initiative bringing Telus Heath’s suite of health and wellbeing solutions to over 100,000 Walmart associates across the country.
“This robust suit of health services will provide Walmart Canada associates and their families with confidential access to hundreds of health professionals from a variety of disciplines to support every step of their healthcare journey,” a press release says.
“This enhanced offering will provide associates and their eligible dependents with a single source to access a full suite of services to improve their overall wellness, whether they need counseling on a variety of topics, including mental health, nutrition advice and more, a virtual consultation with a clinician, or want to improve their lifestyle habits through weight loss, more exercise or better eating.”
The program features virtual care, including “access to primary care from trusted clinicians, 24/7 and on-demand for text and video consultations,” the release says. Associates will also have access to a next-generation platform that “transforms traditional Employee Assistance Programs (EAPs) into a single convenient and collaborative access point so that associates can more easily manage their physical and mental health, wellbeing, and work/life integration.”
Walmart Canada associates will also be able to participate in “friendly challenges with colleagues to help build healthier habits, with the resources and goal-setting support they need to sustain newly-gleaned habits,” reads the release.
The Telus Health solutions are available in English and French 24/7 through a smartphone app or direct telephone number. The services are available in 220 other languages and dialects as well through specialized translation services.
“At Walmart, we support our associates. We do so in a manner that is meaningful to them and fulfills their personal and career goals,” said AnnMarie Mercer, chief people officer, Walmart Canada, in the release.
“Whether it’s by supporting their physical and mental health or helping them reach their development goals; we strive to do so in an easily accessible and customizable way at a time that works for them,” she said. “We’re partnering with TELUS Health given their ability to provide a comprehensive wellbeing offering that is inclusive on a simple, digital platform that our associates will benefit from.”
“At the core, an associate’s wellbeing is a balance between a variety of components – not only physical and mental health but also a series of wellness programs designed to help address work-life challenges,” said Michael Dingle, chief operating officer, TELUS Health.
“By considering an associate’s total wellbeing, we are helping Walmart Canada achieve this balance with a modern, digitally-enabled health and wellbeing experience, and dedicated care advocates, who can personalize care plans, especially for associates who may find themselves managing complex and interrelated challenges.
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