ATLANTIC CANADA – Telecommunications service providers are working hard to restore service to parts of Atlantic Canada impacted by Hurricane Fiona over the weekend.
“While service has begun to restore for some of our customers in Atlantic Canada, there are many who remain impacted by this weekend’s hurricane,” Eastlink posted on Twitter yesterday afternoon. “Continued power outages as well as downed trees, poles and lines may still be impacting your service. Our crews are working hard to gain safe access to affected sites so that we can get you back up and running.”
Rogers also tweeted yesterday to say its teams “are working around the clock to restore services as safely and quickly as possible to our customers who experienced service disruptions due to Hurricane Fiona.” At that point (around 2 p.m.), Rogers said 95% of services had been restored.
Several telecoms have also been offering support to their customers in Atlantic Canada.
Rogers and Bell, for example, are providing eligible customers with an additional 50 GB of mobile data to use between Sept. 24 and Sept. 28. Rogers is also waiving fees for long distances calls within Canada. Telus meanwhile has announced it is supporting relief efforts by donating $50,000 through the Telus Friendly Future Foundation and is waiving long distance charges for calls and texts and overage fees for eligible customers.