EXTON, PA — The Society of Cable Telecommunications Engineers (SCTE) last week announced it has made significant updates to its Broadband Premise Installer (BPI) and Broadband Premises Technician (BPT) certifications.
BPI certification is geared toward entry-level professionals interested in working for a cable operator, contractor or vendor, and demonstrates an ability to install basic residential telecommunications services. The corresponding BPI training series is comprised of three courses focused on safety, customer service and installation fundamentals.
The BPT certification demonstrates an experience technician’s ability to troubleshoot common issues in the field. With the three courses of the BPI training series providing a foundation, the BPT training series culminates in a fourth, interactive course covering the fundamentals of troubleshooting the hybrid fibre coax and passive optical networks underpinning residential services, including Wi-Fi, home networking, MoCA (multimedia over coax) and untethered devices.
Upon successful completion of the BPI or BPT series courses, learners are prepared to pass the associated certification exam, says SCTE’s press release.
SCTE’s BPI and BPT training series are available via instructor-led, onsite boot camps or self-paced online courses on a new learning management system (launched in September 2020), which features enhanced analytics, streamlined navigation and a gamification-style leaderboard. Both training series use Cortex NetworkSims 3D technology to simulate hands-on training and demonstrate e-book concepts in real-life scenarios as well as mobile VirtuGame challenges to engage learners and reinforce knowledge retention, says the release.
“SCTE’s new broadband premises learning modules incorporate the latest developments in residential services in a more interactive learning system. As our world becomes more connected, investing in a highly-trained workforce will be a key factor in maintaining consistency and quality across the industry,” said Robin Fenton, vice-president, membership and learning operations, SCTE, in the press release. “In addition, having each technician complete a competency-based certification exam will enhance the in-home customer experience and put more workers on a path to support the smart home of the future.”
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