TORONTO – Distributel Communications announced Thursday it has eliminated all internet overage charges permanently on all current broadband plans.
In March, the company announced it would temporarily waive these fees in order to support the large number of customers whose families are working and learning from home during the Covid-19 crisis, but came to realize this should be a permanent thing.
“Our customers’ satisfaction is extremely important to us. They told us that they truly appreciated having data caps removed and that it made a real difference for them,” said Matt Stein, CEO of Distributel, in the company announcement. “We thought about extending the program past the initial three months, but we quickly realized that customers’ needs have changed for the long term.
“The right thing to do was to eliminate these charges permanently. The internet has become such an essential part of our lives, that we want to make sure our customers can stay connected without ever worrying about additional charges,” he added.
This change is effective immediately across all Distributel capped plans.
