Customer service problems over, Cogeco’s new leadership looks for growth

MONTREAL — Cogeco says its customer service problems are finally over. After a customer management system upgrade went awry in 2018, causing frustration for its Canadian cable and broadband clients, […]
Vidéotron and Bell reach deal on Crave, ending lawsuit

MONTREAL — Bell is no longer accusing Vidéotron of pirating Crave TV. A month after filing a $100-million copyright and trademark infringement lawsuit saying Vidéotron was continuing to give subscribers […]
Bell says Vidéotron is pirating Crave VOD content (UPDATED)

MONTREAL — Bell Media and Quebecor have had a "disagreement" that could end up in court over Bell's recent merger of Crave and The Movie Network. In the meantime, Videotron […]
Videotron suing Bell over door-to-door sales practices

MONTREAL — Quebecor and Bell are going to see each other in court again, this time over Bell's practice of door-to-door sales, which Quebecor alleges is unfair competition and against […]
RADIO: What do long term ratings trends say about Montreal’s station format flips?

RADIO RATINGS ANALYSIS is a complex task, as we’ve been saying. For radio station promotion departments getting their quarterly analysis in Canada's five largest markets, it's about toying with the […]
RADIO: What do long term ratings trends say about Toronto’s format flips?

RADIO RATINGS ANALYSIS is a complex task, as we’ve been saying. For radio station promotion departments getting their quarterly analysis in Canada's five largest markets, it's about toying with the […]
RADIO: What do long term ratings trends say about Edmonton and Calgary format flips?

RADIO RATINGS ANALYSIS is a complex task, as we noted last week. For radio station promotion departments getting their quarterly analysis in Canada's five largest markets, it's about toying with […]
RADIO: What do long term ratings trends say about format flips?

RADIO RATINGS ANALYSIS is a complex task. For radio station promotion departments getting their quarterly analysis in Canada's five largest markets, it's about toying with the numbers — age, gender, […]
V hopes to appeal to advertisers with new image

MONTREAL — "Brand-friendly." That's how Quebec's independent conventional TV network described its new image on Wednesday, making its biggest change since it changed its name from TQS to V nine […]
Péladeau’s campaign debt could spell trouble for Quebecor’s public contracts

MONTREAL — Quebecor CEO Pierre Karl Péladeau's brief foray into Quebec politics might hurt his company in a way that he never predicted, and now he's trying to sort his […]