Customer service improvements help slash telecom, Internet complaints: CCTS report

OTTAWA – While complaints over telecom and Internet services continue to fall, Canadians are still unclear about the terms of their service contracts, says the Commissioner for Complaints for Telecommunications […]
Lawsuit seeks to stop Shaw’s BlueSky TV rollout

SAN FRANCISCO and CALGARY – Shaw Communications has been hit by a lawsuit that seeks to halt the rollout of its new voice-controlled platform BlueSky TV. The Kudelski Group, with […]
BCE purchase of MTS receives final approval, thanks to new competitor Xplornet

OTTAWA – BCE Inc. got the official go ahead to proceed with its $3.9 billion purchase of MTS early Wednesday after the Competition Bureau and Innovation, Science and Economic Development […]
UPDATED: TNW Networks set to enter mobile market with data-only SoIP service

VANCOUVER – Wireless upstart TNW Networks last week announced plans to launch a data-only smartphone-over-IP (SoIP) mobile service in Canada, billed as a high quality, low cost alternative to existing […]
Jays’ July 1st broadcast a home run for AMI

TORONTO – Accessible Media Inc. (AMI)’s coverage of the Toronto Blue Jays’ Canada Day matchup against the Cleveland Indians garnered more than 20,000 viewers per minute, making it one of […]
OBITUARY: Former CRTC director-general and “extraordinary community person” Peter Fleming

DEMORESTVILLE, ON – Broadcast industry veteran, former CRTC director-general, and community advocate Peter Fleming passed away June 15 after a brief battle with cancer. He was 66. Fleming spent close to 25 […]
New real estate marketing platform offers fresh take on community programming

HALIFAX – Capital Networks has launched the country’s first real estate marketing platform in Halifax, providing home hunters with local property listings and real estate content around the clock. Operated […]
COMMTECH EAST 2016: 4K, FTTX and networking abound

MISSISSAUGA – CommTech East wrapped up Wednesday after more than 500 attendees from the cable, wireless, ISP and related ICT industries packed the two-day event in Mississauga. Now in its […]
UPDATED: Merged Corus/Shaw Media greets “landmark day” with new brand, senior team

TORONTO – After completing its $2.65 billion acquisition of Shaw Media, Corus Entertainment unveiled a new corporate brand and executive leadership team on Friday. President and CEO Doug Murphy described […]
UPDATE #2: Sugar Mobile not so sweet for Rogers

OTTAWA – Ice Wireless and its affiliate Sugar Mobile are seeking the CRTC’s help to salvage both its roaming agreement with Rogers and what it says is “meaningful competition” for […]