TORONTO — To mark Mental Health Awareness Week, Life Labs announced today it has partnered with Telus Health to provide MyCareCompass customers in Ontario with improved access to allied health services such as virtual counselling through the Babylon by Telus Health virtual care service.
According to a recent study by the Canadian Mental Health Association (CMHA), 40% of Canadians say their mental health has worsened since the beginning of the Covid-19 pandemic, says LifeLabs’ press release. Additionally, Canadians are continuing to rely on virtual care during the pandemic to support their healthcare needs, says the release.
In addition to letting customers book appointments and access test results online, LifeLabs’ MyCareCompass portal includes several new features, including an online marketplace featuring health, wellness, lifestyle products and services where the new virtual counselling service will be offered.
“Over 3 million users in Ontario rely on LifeLabs’ portal to deliver convenient digital tools to help them manage their healthcare journey,” says Charles Brown, president and CEO of LifeLabs, in the release. “Our goal with this partnership is to provide our customers with enhanced access to online services that empowers them to support better health outcomes for their lives.”
LifeLabs’ collaboration with Telus Health will allow MyCareCompass users in Ontario to book 50-minute virtual mental health counselling appointments through the Babylon by Telus Health mobile app on a smartphone.
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